It’s a well-known fact in the business world that it’s a lot easier and cheaper to retain clients than it is to attract new ones. That’s why the role of a client services team is vital role to any organisation. It’s their role to manage client relationships and it can be the difference in retaining a client or not.

In this masterclass we delve into the essential elements that will elevate your client services team's performance. When you unlock the department's full potential you transform it into a revenue-generating powerhouse.